We think this is a great move on Activision's part, especially since they didn't announce their good will publicly. It's nice that they're trying to compensate gamers for the inconvenience they've caused, considering they could have done nothing but fix the problem at hand -- that's what we call good customer service. From what we understand, the faceplates will arrive a few weeks after customers get their fixed editions.
So, what do you say, Guitar Hero owners? Will you forgive Activision, or will the company still be sleeping on the couch tonight?
To see Activision and RedOctane's love note to customers, check past the break.
